Shipping Policy
At Obyx, we’re committed to getting your order to you safely, efficiently, and with full transparency. Here’s everything you need to know about our shipping process.
⏱️ Order Processing
All orders are processed within 48 business hours.
Once your order has been processed, you’ll receive a confirmation email with your tracking details.
🚚 Shipping Time
Your total delivery time is made up of:
Total Time = Processing Time + Transit Time
📦 Processing Time
- Typically: 48 business hours
- In some cases: an additional 2–5 business days may be required depending on product availability
🌍 Transit Time
- Standard shipping: 7–20 business days
- Remote areas may require additional time
⚠️ Important Information
Your order will be shipped to the address provided at checkout.
Please double-check your details before completing your purchase to avoid any issues.
In the rare event of a delay, feel free to reach out to us at:
📧 support@Obyxsydney.com
We’re always happy to help.
🛡️ Shipping Protection
If you choose to add Shipping Protection at checkout, you’ll be eligible for a free replacement if your package is lost, stolen, or damaged during transit.
Without this protection, Obyx is not responsible for packages once they have been shipped.
🚛 Carriers
We work with trusted international carriers such as DHL, FedEx, UPS, and others depending on your location to ensure reliable delivery.
💸 Shipping Costs
We offer free shipping within Australia.
🔍 Order Tracking
Once your order has shipped, you’ll receive an email with your tracking number so you can follow it every step of the way.
🌐 Customs & Duties
International orders may be subject to customs duties or import taxes.
These charges are the responsibility of the customer.
📩 Contact
If you have any questions or need help with your order, feel free to contact us:
📧 support@Obyxsydney.com