Privacy Policy
Overview
This Privacy Policy explains how Obyx (“we”, “us”, or “our”) collects, uses, and shares your personal information when you visit our website, use our services, place an order, or get in touch with us.
By using our website and services, you agree to how we handle your information as outlined in this policy. If you don’t agree, please don’t use our services.
Updates to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal and operational reasons. Any updates will be posted on this page with a revised “Last Updated” date.
Information We Collect
Information You Provide
When you interact with our store, we may collect:
- Contact details (name, address, phone number, email)
- Order details (billing and shipping information, payment confirmation)
- Account information (username, password, security details)
- Customer support messages and enquiries
Providing certain information may be necessary to access some features of our services.
Information Collected Automatically
We may collect information about how you use our website, including:
- Device and browser details
- IP address and connection data
- Pages visited and actions taken
This data is collected through cookies and similar technologies.
Information from Third Parties
We may receive information from trusted partners, including:
- Our eCommerce platform provider
- Payment processors (to securely complete transactions)
- Marketing and analytics providers
All third-party data is handled in line with this Privacy Policy.
How We Use Your Information
We use your information to:
- Process and fulfil orders
- Manage your account
- Provide customer support
- Send order updates and service-related messages
- Improve our website and services
- Prevent fraud and enhance security
- Send promotional communications (where permitted)
Marketing & Advertising
We may use your information to send promotional emails or show you relevant ads based on your interests.
You can unsubscribe from marketing emails at any time using the link provided in our emails.
Cookies
We use cookies to:
- Keep our website running smoothly
- Remember your preferences
- Analyse site performance
- Improve your shopping experience
You can manage or disable cookies through your browser settings. Please note this may affect how the website functions.
How We Share Your Information
We may share your information with:
- Service providers (payments, shipping, analytics, customer support)
- Marketing and advertising partners
- Business partners where required to deliver services
- Legal authorities where required by law
We only share information as necessary and in line with applicable laws.
Third-Party Links
Our website may include links to third-party websites. We’re not responsible for their content or privacy practices.
Data Security & Retention
We take reasonable steps to protect your personal information. However, no system is completely secure.
We only keep your information for as long as needed to provide our services, meet legal obligations, and resolve disputes.
Your Rights
Depending on your location, you may have the right to:
- Access your personal information
- Request corrections
- Request deletion of your data
- Withdraw consent
- Opt out of certain uses of your information
To exercise your rights, please contact us using the details below.
Children’s Privacy
Our services are not intended for individuals under the legal age, and we do not knowingly collect personal information from minors.
International Users
Your information may be processed and stored outside your country. We take appropriate steps to ensure your data remains protected.
Contact Us
If you have any questions about this Privacy Policy or how your data is handled, please contact us: